Privacy Policy

Visualize Image Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of protecting personal information and believes that proper management of such information is a social responsibility. Our company will comply with laws and regulations regarding the protection of personal information, and will handle the personal information of customers that we use in our business as follows:

Use of Personal Information

We will use personal information only to the extent necessary to achieve the following purposes:

  • ・We use your contact information, such as your name, address, and telephone number, to ship products to you and bill you for them. We may also use your payment information, such as your credit card number and bank account, in connection with billing.
  • - To contact and confirm order details, delivery methods, etc. We use contact information such as your name, address, and email address, the type and quantity of products ordered, and the billing amount.
  • - To respond to your requests and inquiries, we will use your contact information, such as your name, address, and email address.
  • - To inform you about campaigns, products, and services offered by our store, we use your usage history, as well as contact information such as your name, address, and email address.
  • ・To provide better service to customers, we use customer opinions and survey results, the types and quantities of products ordered, usage history, etc.

Safety management measures for personal information

In order to ensure the accuracy and safety of personal information, we will take reasonable security measures to manage access to personal information, restrict the means of taking it out, and protect against unauthorized access, leakage, loss, destruction, tampering, etc., and in the unlikely event that an accident involving personal information, such as a leakage, occurs, we will promptly take appropriate measures, including measures to prevent recurrence.

Provision of personal information to third parties

Except in the following cases, we will not disclose or provide personal information to a third party without the individual's consent. When disclosing or providing personal information, we will endeavor to ensure that the other party takes measures to protect the personal information, including preventing its inappropriate leakage.

  • ・When used by the business contractor/contractor or its affiliates only within the scope necessary for business purposes
  • ・In the case of business succession based on laws and regulations due to merger, company division, business transfer, or other reasons.
  • ・When disclosure is required or permitted by law, etc.
  • ・When disclosing personal information to a payment company for identity verification, billing confirmation, and credit investigations

Disclosure, correction, and suspension of use of personal information

When an individual requests the disclosure, correction, or suspension of use of personal information held by the Company, the Company will respond to such request within a reasonable period of time after verifying that the request was made by the individual.

Review of the Privacy Policy, etc.

We will continually review and improve our privacy policy, management regulations and other related regulations, as well as our safety management system, to ensure that they are operated effectively and appropriately on an ongoing basis.

[Contact Information]
Visualize Image Co., Ltd.